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Mandatory Certificate

All Direct Care Workers in the state of Pennsylvania are required to complete the PA State Competency Exam to prove that they are competent enough to properly care for a client. Please click the button below to be directed to instructions on how to register for the Direct Care Staff Course. Please be sure to complete this competency exam and send the certificate of completion to with "Competency Exam" in the subject field. 

Mandatory Trainings 

All new employees are required to complete the mandatory trainings before being considered an active employee. We will be using My Learning Center to complete the trainings. You are only required to complete the select trainings listed below in each module, specified with the letters (A), (B) and (C) below.  Please be sure to complete these trainings as soon as possible and email each of your certificates to with "Mandatory Trainings" in the subject field.


1. COVID-19:

(A) Handwashing, Mask and Gloves 

(B) Tips for Caregivers During COVID-19

(C) What if I Get Sick

2. Seniors and Aging:

(A) Elderly Abuse & Neglect

(B) Preventing Fraud and Financial Abuse of Seniors

3. Infection Control:

(A) How to Protect Against Infection 

(B) Proper Hand Washing

4. Safety:

(A) Handling Emergencies

(B) Incident Reporting 

5. Independence & Confidentiality:

(A) Understanding ADLS

(B) Understanding HIPPA & Confidentiality

6. Miscellaneous:

(A) Building Relationships

(B) Ethical Behaviors - What's Right and Wrong

(C) Professionalism


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